Feedback

Give us your feedback

We are always looking to improve the services we offer and ensure we provide the right kind of support and accommodation for our customers, at their point of need

To help us improve, please take a few moments to complete our feedback survey. At the end of the survey will be a section for you to add any comments you think might help us provide even better services to people who are homeless in Telford. All comments are valued and we thank you for taking the time to tell us about the service you have experienced.

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Your views and feedback will help us improve the services we offer.

How would you rate the service you received from Maninplace? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

Rating from 1 face being very poor, to 5 faces for excellent.

Thinking about the service you received, which of the following did you experience? *

• Understanding
• Considerate
• Respectful
• Disrespectful
• Judgmental

Select all that apply

How would you rate the communication from our staff? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

Rating from 1 face being very poor, to 5 faces for excellent.

How would you rate the help you received from our staff? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

Rating from 1 face being very poor, to 5 faces for excellent.

Did you receive information about the Terms & conditions of your stay: *

• Yes
• No
• Not applicable

Did you receive information about the service we offer? *

• Yes
• No
• Not applicable

Did you receive infomration about how to make a complaint? *

• Yes
• No

Did you receive information about how to access additional support services? *

• Yes
• No
• Not applicable

Thinking about the above querstions, how would you rate the information that was given to you? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

Rating from 1 face being very poor, to 5 faces for excellent.

How would you rate the accommodation provided by Maninplace? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

Rating from 1 face being very poor, to 5 faces for excellent.

Was the accommodation suitable for your needs? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

Rating from 1 face being very poor, to 5 faces for excellent.

Would you recommend Maninplace to a friend or family member? *

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

Rating from 1 face being very poor, to 5 faces for excellent.

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